If you have questions or want to exercise your privacy rights, email us at findthestillpoint@gmail.com.
1) Eligibility and Minors (18+)
You must be 18 years of age or older to use the Services. We do not knowingly collect personal information from anyone under 18.
If you believe a minor has provided personal information to us, email findthestillpoint@gmail.com and we will take reasonable steps to delete the information.
2) Information We Collect
We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A) Information you provide
Depending on how you use the Site, you may provide:
- Contact information: name and email address (for downloads, purchases, updates, support, or marketing)
- Order information: purchase confirmations, billing details where applicable (we do not store full payment card numbers)
- Communications: messages you send us, support requests, feedback
Please do not submit sensitive personal information. We do not request medical records, diagnoses, medication lists, or other health details. If you voluntarily share sensitive information, we will treat it carefully, but we encourage you not to include it in forms or emails.
B) Information collected automatically
When you visit the Site, we (and service providers) may automatically collect:
- Technical data: IP address, browser type, device type, operating system, language settings
- Usage data: pages visited, time spent, clicks, referral/exit pages, approximate location (city/region)
- Identifiers: cookies, pixels, and similar tracking technologies
C) Information from third parties
We may receive information from:
- Payment providers/ecommerce tools (confirmation of payment, transaction IDs; not full card details)
- Advertising and analytics partners (conversion and attribution signals)
- HighLevel/GoHighLevel activity data related to form submissions and marketing automation events
3) How We Use Your Information
We use personal information to:
- Provide and operate the Site and Services
- Deliver digital products and access links
- Provide customer support and respond to inquiries
- Send administrative messages (purchase confirmations, access, updates)
- Send marketing communications (you can unsubscribe anytime)
- Measure and improve website performance and user experience
- Measure advertising results and improve campaigns
- Detect and prevent fraud, abuse, and security issues
- Comply with legal, tax, and accounting obligations
4) Marketing Platform (GoHighLevel / HighLevel)
We use GoHighLevel (also known as “HighLevel”) as our marketing and customer relationship management platform. HighLevel may be used to:
- collect and store form submissions (e.g., email address, name)
- manage contacts and communication preferences
- send emails and automated follow-ups
- track marketing campaign performance and lead flows
Your information may be processed by HighLevel and its underlying infrastructure providers as part of delivering these services.
5) Cookies, Analytics, and Advertising
We use cookies and similar technologies for essential site functions, analytics, and advertising measurement.
Google Analytics
We use Google Analytics (or similar analytics tools) to understand how visitors use the Site and to improve performance and content.
Meta Ads (Facebook/Instagram)
We run ads on Meta platforms and may use tools such as the Meta Pixel and/or similar conversion tracking to:
- measure ad performance (e.g., purchases or sign-ups)
- understand which ads are effective
- support retargeting (showing relevant ads to people who have interacted with the Site)
Your choices
You can control cookies and tracking by:
- using any cookie consent banner/settings on the Site (if enabled)
- adjusting your browser settings to block or delete cookies
- using Google and Meta advertising preference controls within your accounts
Blocking cookies may affect some Site functionality.
6) Email Marketing and Unsubscribe
If you sign up for our email list, we may send you educational content, updates, and promotions. You can unsubscribe at any time using the link in our emails, or by emailing findthestillpoint@gmail.com.
We do not send marketing emails without a lawful basis to do so, and we honor unsubscribe requests as required by applicable law.
7) How We Share Information (No Selling)
We do not sell your personal information.
We may share information with trusted third parties only as necessary to operate the Services, including:
- GoHighLevel/HighLevel (marketing automation and CRM)
- Website hosting, analytics, and security providers
- Advertising platforms (e.g., Meta) for campaign measurement and optimization
- Payment processors/ecommerce tools to complete transactions
- Professional advisors (legal/accounting) as needed
- Authorities when required to comply with law or protect rights and safety
We require service providers to use personal information only for the purposes of providing services to us and to protect it appropriately.
8) Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy, including:
- Email list data: until you unsubscribe or request deletion
- Purchase and transaction records: as required for accounting/tax/legal compliance
- Analytics data: based on configured retention settings and legitimate business needs
- Support communications: as needed to resolve issues and maintain records
9) Deletion Requests
You can request deletion of your personal information by emailing findthestillpoint@gmail.com with the subject line “Privacy Deletion Request.”
We will delete or anonymize personal information where reasonably possible, subject to legal obligations (for example, keeping certain transaction records for tax/accounting).
10) Security
We use reasonable safeguards designed to protect your information. However, no online service can guarantee absolute security.
11) International Transfers
Our service providers (including HighLevel, analytics providers, and advertising platforms) may process or store your information outside your province/state/country, including in the United States. By using the Services, you understand and agree that your information may be transferred and processed in those jurisdictions.
12) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent (including for marketing). To make a request, email findthestillpoint@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.